Contact Us

How can we help?

Contact Us and enquiries

Wren, Image by Nigel Carter

We love hearing from you about wildlife and nature in Cornwall. Regretfully, due to the large numbers of enquiries that we receive and our very limited capacity, we cannot always respond straight away.

The Coronavirus pandemic has resulted in several changes being made to the way in which we operate, with many of our staff working from home wherever possible. We will do our best to get back to you as soon as possible.

Please note: we are unable to help with enquiries related to wildlife crime and injured wildlife (please see below for guidance on these issues).  

To direct your enquiry to the relevant contact as quickly as possible, please review and select the relevant option from the dropdown lists below.

Membership, donations and fundraising

If you are interested in finding out more about becoming one of our highly valued members, please visit our 'Become a member' webpage or if you've signed up for membership before, you can renew your membership online. Alternatively, if you want to discuss a donation or your membership with us (such as needing to update your details or contact preferences), you can do so by contacting supportercare@cornwallwildlifetrust.org.uk or by calling our friendly Supporter Care Team on 01872 273 939 option 2. 

If you are interested in fundraising for Cornwall Wildlife Trust, we'd love to hear from you! Please email fundraising@cornwallwildlifetrust.org.uk

Leaving a gift in your Will to protect Cornwall’s wildlife and wild places
Gifts in Wills are vital if we are to achieve a wilder future for Cornwall, funding much of our work on land and at sea. If you’re considering leaving a gift in your Will to protect Cornwall’s wildlife and wild places and would like further information, or have already done so and would like to let us know, please contact James Webb on 07442 538958 or james.webb@cornwallwildlifetrust.org.uk

Help identifying a species

Use our Species A-Z for help identifying a species. If you’re still unsure, please email our Wildlife Information Service (WIS) at WIS@cornwallwildlifetrust.org.uk

Report a wildlife sighting

If you’ve seen something interesting and want to tell us about it, please visit our 'Wildlife Recording' webpage to find out how you can submit your sighting to us. 

Our Marine Strandings Network team would also like to know about any stranded marine wildlife found around our Cornish coastline, including smaller marine life such as coastal birds and jellyfish. If you've found a dead marine animal, please call our dedicated Strandings hotline immediately on 0345 201 2626. 

Sick, injured or stranded animals

We are sorry but we are unable to deal with sick or injured wild animals ourselves. If you have found an injured animal, or an animal that you believe is in need of help, visit our ‚ÄėInjured Wildlife‚Äô page¬†for a list of organisations who will be able to help.

We can, however, help you with any dead marine wildlife strandings or any marine life which is being disturbed.

  • If you‚Äôve found a dead marine animal, please call our dedicated Strandings Hotline immediately on 0345 201 2626.
  • If you‚Äôve witnessed an incident of marine wildlife disturbance, please report is as soon as possible by ringing our¬†Disturbance Hotline on 0345 201 2626.

If you find a live, stranded animal in difficulty, please call British Divers Marine Life Rescue (BDMLR) immediately on 01825 765546. 

For all other Marine Emergency Contacts, take a look at the 'Injured Wildlife' page or the 'Other useful contacts' section below. 

Volunteering and work experience

You can find a list of our volunteering opportunities on our website. Although we welcome volunteers that wish to build on their CV, we are currently unable to support formal work experience placements. 

Due to COVID-19, volunteer opportunities are limited. However, please get in contact if you would like to find out more information at volunteering@cornwallwildlifetrust.org.uk

Businesses and our corporate work

You can find information about our Business Supporter Scheme and how you can get involved on our 'Business Support' webpage. If you would like further details, please get in touch with our Income Generation Officer Rowan Hartgroves at rowan.hartgroves@cornwallwildlifetrust.org.uk

Professional wildlife surveys

If you require a quote for a professional ecology or wildlife survey, please visit our Cornwall Environmental Consultants webpage to find out about the services available. Cornwall Environmental Consultants operate right across Cornwall and the Isles of Scilly as well as Devon, Somerset, Dorset and Bristol.

Alternatively, you can discuss your project or requirements by calling 01872 245510 or emailing enquiries@cecenvironment.co.uk. 
 

Planning enquiries

We provide advice to members of the public regarding planning applications which may positively or negatively impact wildlife. If you have a planning query, please get in touch at planning@cornwallwildlifetrust.org.uk

If you need help preparing for a planning application of your own, we have our own environmental consulting arm, Cornwall Environment Consultants. Visit their website to get in touch. 

Report a wildlife crime

Cornwall Wildlife Trust has no legal power to stop any direct threats to wildlife. If you witness a wildlife crime in an emergency situation, always dial 999. Otherwise please report it to the Police in one of the following ways:

Do you need help and advice? Not sure where to look or who to speak to? Why not AskNED ‚Äď Devon and Cornwall Police‚Äôs non-emergency directory. AskNED combines the most commonly asked questions with contact details of those who can help.

You can also report crime anonymously to Crimestoppers on 0800 555 111 or via their website: crimestoppers-uk.org

Marine harassment (less serious or not immediate) can be reported to Cornwall Wildlife Trust’s Marine Disturbance 24-hour hotline on 0345 201 2626. All reports should be supported by photos and videos if possible, full descriptions of vehicles and individuals and an accurate location.

Find out more about taking action for wildlife by visiting our 'Be a Wildlife Hero' page. 

Wildlife in your garden

There are numerous ways in which you can help wildlife in your own garden, from building bug hotels and bird nest boxes to providing hibernation spots for frogs and toads. Visit our wildlife gardening page or our action for wildlife page for ideas and inspiration on how you can help your local wildlife. For general advice on encouraging wildlife, check our FAQs.

General enquiries

For all general enquiries, please contact us by:

Email: info@cornwallwildlifetrust.org.uk

Phone: 01872 273 939

Post: Cornwall Wildlife Trust, Five Acres, Allet, Truro, Cornwall, TR4 9DJ

Please Note: At present, our reception team are working at a reduced capacity. Calls to the number above and emails to info@cornwallwildlifetrust.org.uk are manned between Monday and Wednesday 8.30am-4.30pm.

Marine Conservation Officer Abby Crosby filming with the BBC Autumnwatch team

Marine Conservation Officer Abby Crosby filming with the BBC Autumnwatch team and presenter Iolo Williams

Press and Media enquiries

If you are a member of the press and have an enquiry, please call 01872 273 939 option 4 or email digitalmedia@cornwallwildlifetrust.org.uk. To see our latest news, visit our news page.

Filming and photography on nature reserves

If you are a production company wanting to request to film on Trust owned or managed land, please contact our Reserves team at reserves@cornwallwildlifetrust.org.uk. Our nature reserves have been used as locations by a wide range of media. The nature of requests vary widely and we will consider each request on a case-by-case basis. 

Other useful contacts

British Divers Marine Life Rescue (BDMLR)

Website: www.bdmlr.org.uk
Email: Fill in the contact form
Rescue Hotline Phone Number (for live, stranded marine life in difficulty): 01825 765546

Cornish Bird of Prey Centre

Website: www.cornishbirdsofprey.co.uk
Email: Fill in the contact form

If you find an injured bird of prey, please contact The Cornish Bird of Prey Centre for advice. 

Cornwall Environmental Consultants

Website: www.cecenvironment.co.uk
Email: enquiries@cecenvironment.co.uk
Phone: 01872 245510 

Cornwall Marine & Coastal Code Group

Website: www.cornwallmarinelifecode.org.uk or www.cornwallwildlifetrust.org.uk/what-we-do/our-conservation-work/at-sea/marine-and-coastal-code
Phone Number (to report incidents of marine wildlife disturbance as soon as possible): 0345 201 2626

Cornwall Seal Group Research Trust (CSGRT)

Cornwall Wildlife Groups

For information on Cornwall's local wildlife groups, please visit the ERCCIS website. 

Environmental Records Centre for Cornwall and Isles of Scilly (ERCCIS)

Website: www.erccis.org.uk
Email: ERCCIS@cornwallwildlifetrust.org.uk
Phone: 01872 302250

Isles of Scilly Wildlife Trust

Website: www.ios-wildlifetrust.org.uk
Email: hello@ios-wildlifetrust.org.uk
Phone: 01720 422153

Penwith Landscape Partnership (PLP)

Registered Office Address:

Cornwall Wildlife Trust 
Five Acres
Allet
Truro
Cornwall 
TR4 9DJ

Office hours: Monday-Friday 8.30am-4.30pm

Place of Registration: Registered in England and Wales

Registered Charity Number: 214929
Registration Number: 732511