Contact Us

How can we help?

Contact Us and enquiries

Wren, Image by Nigel Carter

We love hearing from you about wildlife and nature in Cornwall. Regretfully, due to the large numbers of enquiries that we receive and our very limited capacity, we cannot always respond straight away.

The Coronavirus pandemic has resulted in several changes being made to the way in which we operate, with many of our staff working from home wherever possible. We will do our best to get back to you as soon as possible.

Please note: we are unable to help with enquiries related to wildlife crime and injured wildlife (please see below for guidance on these issues).  

To direct your enquiry to the relevant contact as quickly as possible, please review and select the relevant option from the dropdown lists below.

Membership and donations

If you are interested in finding out more about becoming one of our highly valued members, please visit our 'Become a member' webpage or if you've signed up for membership before, you can renew your membership online.

Alternatively, if you want to discuss your membership with us (such as needing to update your details or contact preferences), you can do so by contacting members@cornwallwildlifetrust.org.uk or by calling our friendly Membership Team on 01872 273 939 option 2. 

For any enquiries relating to donations, please email our Fundraising Officer Emma Miller at emma.miller@cornwallwildlifetrust.org.uk

Help identifying a species

Use our Species A-Z for help identifying a species. If you’re still unsure, please email our Wildlife Information Service (WIS) at WIS@cornwallwildlifetrust.org.uk

Report a wildlife sighting

If you’ve seen something interesting and want to tell us about it, please visit our 'Wildlife Recording' webpage to find out how you can submit your sighting to us. 

Our Marine Strandings Network team would also like to know about any stranded marine wildlife found around our Cornish coastline, including smaller marine life such as coastal birds and jellyfish. If you've found a dead marine animal, please call our dedicated Strandings hotline immediately on 0345 201 2626. 

Sick, injured or stranded animals

We are sorry but we are unable to deal with sick or injured wild animals ourselves. If you have found an injured animal, or an animal that you believe is in need of help, visit our ‘Injured Wildlife’ page for a list of organisations who will be able to help.

We can, however, help you with any dead marine wildlife strandings or any marine life which is being disturbed.

  • If you’ve found a dead marine animal, please call our dedicated Strandings Hotline immediately on 0345 201 2626.
  • If you’ve witnessed an incident of marine wildlife disturbance, please report is as soon as possible by ringing our Disturbance Hotline on 0345 201 2626.

If you find a live, stranded animal in difficulty, please call British Divers Marine Life Rescue (BDMLR) immediately on 01825 765546. 

For all other Marine Emergency Contacts, take a look at the 'Injured Wildlife' page or the 'Other useful contacts' section below. 

Volunteering and work experience

You can find a list of our volunteering opportunities on our website. Although we welcome volunteers that wish to build on their CV, we are currently unable to support formal work experience placements. 

Due to COVID-19, volunteer opportunities are limited. However, please get in contact if you would like to find out more information at volunteering@cornwallwildlifetrust.org.uk

Businesses and our corporate work

You can find information about our Business Supporter Scheme and how you can get involved on our 'Business Support' webpage. If you would like further details, please get in touch with our Income Generation Officer Rowan Hartgroves at rowan.hartgroves@cornwallwildlifetrust.org.uk

Professional wildlife surveys

If you require a quote for a professional ecology or wildlife survey, please visit our Cornwall Environmental Consultants webpage to find out about the services available. Cornwall Environmental Consultants operate right across Cornwall and the Isles of Scilly as well as Devon, Somerset, Dorset and Bristol.

Alternatively, you can discuss your project or requirements by calling 01872 245510 or emailing enquiries@cecenvironment.co.uk
 

Planning enquiries

We provide advice to members of the public regarding planning applications which may positively or negatively impact wildlife. If you have a planning query, please get in touch at planning@cornwallwildlifetrust.org.uk

If you need help preparing for a planning application of your own, we have our own environmental consulting arm, Cornwall Environment Consultants. Visit their website to get in touch. 

Report a wildlife crime

Cornwall Wildlife Trust has no legal power to stop any direct threats to wildlife. If you witness a suspected wildlife crime in action, please report it to the Police immediately by calling Devon and Cornwall Police Wildlife Crimes on 08705 777444. In all other instances and non-emergencies, call 101 for the non-emergency service and ask to speak to your local Wildlife Crime Officer. To remain anonymous, call Crimestoppers on 0800 555 111.

Marine harassment (less serious or not immediate) can be reported to Cornwall Wildlife Trust’s Marine Disturbance 24-hour hotline on 0345 201 2626.

All reports should be supported by photos and videos if possible.

Alternatively, you can email PC Chris Collins at chriscollins@devonandcornwall.pnn.police.uk

Find out more about taking action for wildlife by visiting our 'Be a Wildlife Hero' page. 

Wildlife in your garden

There are numerous ways in which you can help wildlife in your own garden, from building bug hotels and bird nest boxes to providing hibernation spots for frogs and toads. Visit our wildlife gardening page or our action for wildlife page for ideas and inspiration on how you can help your local wildlife. For general advice on encouraging wildlife, check our FAQs.

General enquiries

For all general enquiries, please contact us by:

Email: info@cornwallwildlifetrust.org.uk

Phone: 01872 273 939

Post: Cornwall Wildlife Trust, Five Acres, Allet, Truro, Cornwall, TR4 9DJ

Please Note: At present, our reception team are working at a reduced capacity. Calls to the number above and emails to info@cornwallwildlifetrust.org.uk are manned between Monday and Wednesday 8.30am-4.30pm.

Marine Conservation Officer Abby Crosby filming with the BBC Autumnwatch team

Marine Conservation Officer Abby Crosby filming with the BBC Autumnwatch team and presenter Iolo Williams

Press and Media enquiries

If you are a member of the press and have an enquiry, please call 01872 273 939 option 4 or email digitalmedia@cornwallwildlifetrust.org.uk. To see our latest news, visit our news page.

Filming and photography on nature reserves

If you are a production company wanting to request to film on Trust owned or managed land, please contact our Reserves team at reserves@cornwallwildlifetrust.org.uk. Our nature reserves have been used as locations by a wide range of media. The nature of requests vary widely and we will consider each request on a case-by-case basis. 

Other useful contacts

British Divers Marine Life Rescue (BDMLR)

Website: www.bdmlr.org.uk
Email: Fill in the contact form
Rescue Hotline Phone Number (for live, stranded marine life in difficulty): 01825 765546

Cornish Bird of Prey Centre

Website: www.cornishbirdsofprey.co.uk
Email: Fill in the contact form

If you find an injured bird of prey, please contact The Cornish Bird of Prey Centre for advice. 

Cornwall Environmental Consultants

Website: www.cecenvironment.co.uk
Email: enquiries@cecenvironment.co.uk
Phone: 01872 245510 

Cornwall Marine & Coastal Code Group

Website: www.cornwallmarinelifecode.org.uk or www.cornwallwildlifetrust.org.uk/what-we-do/our-conservation-work/at-sea/marine-and-coastal-code
Phone Number (to report incidents of marine wildlife disturbance as soon as possible): 0345 201 2626

Cornwall Seal Group Research Trust (CSGRT)

Cornwall Wildlife Groups

For information on Cornwall's local wildlife groups, please visit the ERCCIS website

Environmental Records Centre for Cornwall and Isles of Scilly (ERCCIS)

Website: www.erccis.org.uk
Email: ERCCIS@cornwallwildlifetrust.org.uk
Phone: 01872 302250

Isles of Scilly Wildlife Trust

Website: www.ios-wildlifetrust.org.uk
Email: hello@ios-wildlifetrust.org.uk
Phone: 01720 422153

Penwith Landscape Partnership (PLP)

Website: www.penwithlandscape.com
Phone: 01736 805300

Registered Office Address:

Cornwall Wildlife Trust 
Five Acres
Allet
Truro
Cornwall 
TR4 9DJ

Office hours: Monday-Friday 8.30am-4.30pm

Place of Registration: Registered in England and Wales

Registered Charity Number: 214929
Registration Number: 732511